Password Reset Is Required Every Day

Overview

You may encounter an issue when you cannot log in to Symphony and need to reset your password daily.

This issue may happen in the following scenarios:

  • Corrupted cookies or cached data preventing you from logging in.
  • At times, Symphony Manage may not accept your credentials from the first try - the login page is refreshed and you need to enter credentials again.

Solution

  1. Try entering your credentials again and clicking Sign In.

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  2. If that does not help, try clearing cache and removing cookies in your browser.
  3. You can try reinstalling your browser from scratch or using another browser.

 

     

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