Editing Customer Notifications

Overview

In order to update and edit the emails that are sent out to your customers, you will have to do so in the Notifications section in Symphony Manage.

Information

1. Navigate to Manage > Notifications > Email.
   
2. You should then be able to see this page:
   
3. In the top left corner you can select the email you need to edit:
   
4. Once selected, the email edits can be made by selecting the specific area and using the editing tools on the right:
   
5. Once done, click save. Its recommended to send yourself a test email to ensure the email looks as you'd like. If all is good, click publish. If not, redo what needs to be done and repeat these steps.