SSL Certificate Is Expiring

Overview

You may notice that an SSL certificate is going to expire soon or has already expired for your production or staging website.

Solution

1. Submit a request to Symphony Support to generate a CSR file for you, providing the following information:
   • Common Name - the primary domain for the certificate.
   • Organization - the company for which it is issued.
   • Organizational Unit - the unit within the company (optional value that is often ignored by certificate issuers).
   • Locality - the region or city where the company is located.
   • State - the state where the company is located.
   • Country - where the company is located.
   • Number of bits for the certificate - typically 2048 or 4096.
   • Additional domains to be included to the certificate as Subject Alternative Names (SANs).
2. Generate a new SSL certificate using the CSR file provided by our Support team.
   Here are samples of SSL Certificate Authorities which you can use to generate an SSL certificate:
   
   • GeoTrust
   • Comodo
   • Digicert
   • Thawte
   • GoDaddy
3. Send the created SSL certificate to Symphony Support on the same ticket - our SaaS team will update the certificate for the website.