Retrieving Site Map

Overview

You may need to access the site map for your Brand's website.

Solution

Submit a request to Symphony Support, including the URL of the portal for which you need a site map (in case you have more than one website). Our team will provide links to the site map pages in the XML format (if the site map was created for your portal).

submit.jpg

<supportagent>

  1. Connect to the database and run the following query for the corresponding brand:
    select * from UrlMapping 
    where site = '<brand name>' and toUrl like '%sitemap%'
  2. Export toUrls and send them to the requester:

    mceclip0.png

    If the query returns no results, there may be no site map built for the brand. In this case, contact the PS team to double-check if the site map is present.

</supportagent>

 

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