Retrieving Avalara API Key

Overview

You may need to know the Avalara/ Avatax API key for your brand.

Solution

Check if you can access Site Management in the left sidebar. You need to have ROLE_PRODUCTION added to your account for the option to be visible.

Raise a support ticket to obtain the API key if you cannot access the menu option, or else proceed with the steps below to gather the API key.

<supportagent>

Roles assigned to accounts are visible in Permissions > Members. Select the "partner" brand in the top right corner, visit Permissions > Members, search for your account with the email address being used and check the assigned roles against a brand by changing the brand in the brand selector and make sure you have the ROLE_PRODUCTION role assigned to you.

</supportagent>

1. From Symphony Manage, navigate to Site Management > Site Configuration.
2. <supportagent>Select the brand of the requester from the top-right corner.</supportagent>
3. Locate the Avalara section.
4. Copy the licenseKey value - this is the Avalara API key that you need.
   
   

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