Remapping Variants to Another Product Cluster

Overview

You may need to reassign existing product variants to another product cluster (e.g. when a variant was added to the wrong product).

Solution

1. Submit a request to Symphony Support, including the:
   1. ID of the source product cluster from where the variants have to be moved,
   2. ID of the target product cluster to which the variants have to be moved,
   3. and IDs of the variants. Mention if you want to move all the variants of a product in which case you don't need to mention any variant IDs.
      Once the variants are remapped, they will be accessible under the URL of the new product.
2. Mention in the support ticket if you want to have a redirect from the old product URL to the new one. 

Testing

After the variants are moved, they should be visible under the target product. In case a redirect was also configured and depending on the nature of the redirect configured, visits to the previous product will either redirect or show the new product without changing the page address.