Exporting All Pending and In Review Orders

Overview

You may want to retrieve all orders in Pending or Review (On Hold) status including the items and dollar amount per order.

Solution

• You can export all pending and in review orders by running the Orders - Pending Orders report (id 36). 
  Note: If you need to cancel some of the old orders, refer to the article How to Cancel and Refund Order.
• If you need more detailed information about orders (e.g., dollar amount), submit a request to Symphony Support specifying for which date range orders need to be retrieved.