Enabling NPS Emails

Overview

You may want to set up NPS emails that will be sent to your customers after an order is placed and received. 

Information

• We can set up an integration with a 3rd-party survey platform and our system will send a trigger to their server to send an NPS email for each order.
  Reach out to your Account Manager or send an email to [e-mail] to discuss the implementation of this feature for your website.
  
  
• If this feature is already implemented for your website and you want to change its configuration, submit a request to Symphony Support describing the required modifications.

<supportagent>

Elevate requests to modify the NPS email feature to the PS team.

</supportagent>