Automated Domo Reports Not Received

Overview

You may notice that DOMO reports that were emailed to you on a scheduled basis are not sent anymore.

Solution

Submit a request to Symphony Support, providing the name of the report and the last time it was delivered.

<supportagent>

Automated DOMO reports might be disabled for the brand for some reason. 

Elevate the case to the PS team to investigate further as Support do not have admin access to DOMO. 

</supportagent>

Testing

Once the issue is resolved, you should receive the same report according to the schedule.