Stripe Disputes (Chargebacks)

Card Name: Stripe Disputes (Chargebacks)

Card Link: https://symphonycommerce.domo.com/page/543113726/kpis/details/326322930

DOMO Page: Orders

Description: The report lists shipped line items. (Line Item status is "SHIPPED". no "SHIPPED_MANUALLY" or "DELIVERED" included.)

Date Range Filter: Dispute creation time

Key Columns:

amount dispute amount
Dispute Created in PT
order created in PT
case status

lost, win, need_response, under_review, warning_needs_response, warning_under_review

stripe charges $15 for each dispute. If brands win, stripe will send the $15 back to brands

charge id

transaction id in Stripe report:

https://symphonycommerce.domo.com/page/543113726/kpis/details/1184617467

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