Card Name: Stripe Disputes (Chargebacks)
Card Link: https://symphonycommerce.domo.com/page/543113726/kpis/details/326322930
DOMO Page: Orders
Description: The report lists shipped line items. (Line Item status is "SHIPPED". no "SHIPPED_MANUALLY" or "DELIVERED" included.)
Date Range Filter: Dispute creation time
Key Columns:
amount | dispute amount |
Dispute Created | in PT |
order created | in PT |
case status |
lost, win, need_response, under_review, warning_needs_response, warning_under_review stripe charges $15 for each dispute. If brands win, stripe will send the $15 back to brands |
charge id |
transaction id in Stripe report: https://symphonycommerce.domo.com/page/543113726/kpis/details/1184617467 |
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